Telwest

Tel West Network Services Corporation (www.telwestservices.com) is a facilities-based Internet, data and voice communications provider that specializes in cost-effective dedicated circuits for small, medium and enterprise businesses.  Headquartered in Austin , Texas , the company’s local network presence spans 6 major metropolitan areas including, Dallas, Austin, San Antonio, Houston, Fort Worth, and Corpus Christi.

Since 1998, Tel West Network Services has been leading the way as a stable, inexpensive alternative to the overpriced telecommunications monopolies within the markets that we serve.  In the years since our inception, we have been able to consolidate numerous other niche telecommunications companies, giving us the opportunity to decrease the cost of our facilities while simultaneously expanding our footprint and offering our customer more choices.

Tel West Network Services infrastructure is built on a strong foundation of dedication to outstanding customer service. From our advanced product development team to our highly skilled engineers to 24x7 network management specialists, to sales through local, knowledgeable professionals, every Tel West Network Service specialist has customer satisfaction as the core principle. 

We maintain our low prices by achieving high levels of customer satisfaction (and loyalty), thereby allowing us to spread the fixed costs associated with telecommunications over a longer term. 

Converged Services

• Integrated T-1
• Integrated PRI
• Local Phone Service
  • Voice T1
  • Two Way PRI
• Long Distance Services

  Account Codes, Travel Cards, Toll Free Options, On Demand Conferencing

Integrated T1

Tel West's Integrated T1 is comprised of 24 64Kbps channels, and can be used for a diverse number of applications. Tel West's integrated T1 or channelized T1, is a highly flexible circuit  designed for businesses that need to run multiple services over the same line. Common applications for integrated T1 service include, Frame Relay/dedicated long distance and Internet/point-to-point.

Integrated PRI

Taking integrated solutions one step further

Until now PRI service was available as a stand-alone voice solution for customers with higher than normal voice usage needs.  A business that used PRI and also required high bandwidth Internet service had little choice other than to purchase an additional dedicated service to fulfill this need.  The result was often a costly, over engineered solution due to investment required in equipment and services to support these multiple products.

Tel West Integrated PRI combines the advanced voice features of PRI service, with flexible, high bandwidth Internet access, while delivering the economic  benefit of a single integrated voice and data solution.

Tel West Integrated PRI can help to 'future-proof' your business by protecting and minimizing your capital investment in premises technology such as Private Branch Exchange systems (PBX's), while providing a cost effective solution for businesses that are purchasing or leasing the newer generation IP PBX's and advanced, integrated key system.

Integrated PRI is comprised of 23 B (bearer) channels and one D (data) channel on a single, digital T1. With control and signaling information assigned to the D-channel, the remaining 23 B-channels deliver high-quality voice, Internet and data traffic with greater optimization and cost efficiency.

Integrated PRI delivers:

Caller ID Delivery – Integrated PRI delivers caller ID information on inbound calls, allowing you to access call information and better serve your customers.

Dynamic Channel Allocation – Trunks specifically designed for inbound and/or outbound traffic can be programmed to instantly adjust during peak traffic times so that no calls are missed.

Increased Network Efficiency – Fast call set-up and takedown times result in a higher volume of calls being received and placed.

Additional Enhanced Features: 

• D-channel sharing: For customers utilizing more than one PRI, Integrated PRI allows the sharing of one D-channel from a single PRI to provide signaling and control for all PRI’s in order to utilize all 24 channels of the remaining PRI’s.
• D-channel back-up: For customers utilizing more than one PRI, Integrated PRI offers a mechanism that assigns a back-up D-channel.
• Option of one or two-way trunks.
• Direct Inward Dialing provides employees with private, direct extensions from which they can make and receive calls directly without need for operators, receptionist assistance or dialing “9.”

Local Telephone

Are you ready to make an easy jump to a digital connection for your analog voice lines? Tel West’s Voice T-1's are exactly that; a simple way to get a full T1 of single and hunting lines at one low flat rate for the entire circuit.

With Voice T-1's, you can choose from a large array of individual voice features to compliment your telephone service, including:

• Auto recall
• Call return
• Call block
• Call forwarding variable
• Call forward busy line
• Call forward don’t answer
• Call forward busy line /Don’t answer
• Call waiting
• Caller ID
• Personalized ring
• Remote access to call forwarding
• Selective call acceptance
• Speed call
• Three way calling
• Toll restriction

Tel West's Voice T-1's are also a great way to save on telecom costs while upgrading local dial tone to digital, T1-level service. Every month you can count on a flat, low price for your local lines. This is great news for companies who want to standardize their billing and more accurately plan for telecom budgets every year.

With a fully customized circuit to your location, you will receive higher quality digital service while reducing your overall telecommunications costs.

Two Way PRI

Tel West's Two Way PRI integrates digital local and long distance phone service and high-speed Internet connectivity into one package.

The Tel West Two Way PRI packages include:
PRI

• T-1 Local Loop with 23B + 1D Channels
• 40 Direct Inward Dial Numbers
• Caller ID Name and Number Display
• Automatic Channel Selection and Hunting

Dedicated Internet Access

• 1544 kbps of Bandwidth
• T-1 Loop
• One IP Address
• CPE Optional

All Packages Include

• PRI 23B + 1D Channels
• T-1 Local Loop and Channel Termination
• End User Port Access Charge
• Automatic Channel Selection and Hunting
• Calling Party Name and Number Identification
• Direct Inward Dial
• Flat Rate Local Usage
• Flat Rate Local Toll Usage
• Intra LATA-Wide Calling
• Long Distance
• Directory Assistance Listing (one location)