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Support Contracts

 

Dallas Fort Worth Desktop and Workstation Support Contracts

Our desktop computer support contracts are an ideal solution to small to medium size business information technology challenges.  With our desktop support contracts, Double Eagle Services, Inc can handle all of your desktop support needs.  With certified technicians on call to answer basic user questions and with client configurable Eagle Tech Visits, we can keep your desktop computers running smooth and efficiently, allowing your employees to maximize their productivity.  

Our on site desktop support contracts features:

Monthly Preventative Maintenance Quarterly Preventative Maintenance
Complete Hardware Diagnostic Check Monthly Preventative Maintenance
Operating System Diagnostics Compressed Air cleaning of keyboard
Disk Defragmentation Compressed air cleaning of system case and fans
Delete unneeded temporary files Clean mouse, if applicable
Updates and patches to operating system installed Check and tighten loose cards and connections
Verify current and updated anti virus  

 
On Site Service
Up to 12 hours of emergency service calls per year.
4 Hour Response guarantee, 24 X 7
Weekly or Bi-weekly Eagle Tech Visit
        Available in 1 hour, 4 hour, or 8 hour increments.
Telephone Support for basic user questions
Remote Assistance available with Windows XP Professional systems
Optional Same Day Replacement Parts Program
 

{Home}  {Computer Support}  {Network Support}  {Integrated Servers
{Website Development}  {Phone Systems}  {DVR Security Cameras
{Data and Voice Cabling}

 

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