With our computer support contracts you will schedule EagleNet visits with
one of our desktop support technicians. These preventative maintenance and
user support visits are essential to maintaining a well run desktop
infrastructure. For more information please
email us or call at 817-528-9146.
Eagle Tech visits include:
Dallas Fort Worth Eagle Tech Computer Support Visit
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Includes:
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Software Problem Resolution for operating systems and most common
applications.
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Software installation, removal, and maintenance.
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Operating system configurations for new users and accounts.
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Answers to common end-user questions and limited initial training for
new employees.
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File structure maintenance including:
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Removal of unused temporary files
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Disk Defragmentation evaluation
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Disk health check
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Installation of new hardware
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Addition of peripheral equipment
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Support for system wide upgrades
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On site physical location moves
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Review and resolution of any issues logged since last service call.
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Review of local desktop back up procedures
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Install new patches and upgrades for Operating System and
applications.
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Verify current Antivirus Definition files to ensure they are the most
current.
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Limited End user training
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Technical Consultation
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